Synced

Instead of maintaining separate internal and external knowledge bases that inevitably drift out of sync, Synced lets teams write once and publish selectively pushing relevant content to a branded public help center while keeping sensitive operational details visible only to internal users.

This unified approach eliminates the documentation debt that accumulates when teams manage multiple platforms with duplicated content.

The platform supports rich content blocks including code snippets, embedded databases, tables, callouts, and media embeds, making it well-suited for technical teams that need to document APIs, configuration guides, and developer onboarding flows alongside standard product documentation.

Real-time collaborative editing means multiple team members can contribute simultaneously without version conflicts, and granular permission controls allow administrators to define exactly who can view, edit, or publish each section.

Comments and inline suggestions facilitate asynchronous review workflows without requiring a separate tool.

Synced integrates with Slack for change notifications, GitHub for code-linked documentation, and various SSO providers for enterprise access control.

Its customizable public portal supports custom domains, brand theming, and SEO-optimized page structures, making it a viable replacement for dedicated tools like GitBook or Readme.io.