Gladia

The platform provides both real-time transcription for live audio streams at under 300 milliseconds latency and async transcription for recorded audio files, covering the two primary transcription deployment patterns in voice products and AI-powered workflows.

The platform supports over 100 languages with seamless mid-sentence language switching for multilingual speakers, addressing the limitations of single-language transcription APIs that fail when conversations move between languages.

Any-to-any translation is returned alongside the transcript in the same API call, eliminating the need for a separate translation step when applications need both transcription and translation. This combined output reduces API complexity and latency for multilingual voice product pipelines.

Gladia's post-processing capabilities distinguish it from basic transcription APIs. Named entity recognition extracts names, companies, email addresses, and dates at the transcription stage, delivering structured data alongside the text rather than requiring downstream parsing.

Speaker diarization organizes transcripts by speaker, identifying who said what in multi-participant conversations. Advanced hallucination filters prevent the AI from fabricating words or names for unclear audio, which is a significant reliability issue for production applications using AI transcription.

The platform's enterprise compliance credentials include GDPR, HIPAA, SOC 2 Type II, and ISO 27001 certifications with EU data residency as a design principle rather than an add-on.

These compliance certifications make Gladia suitable for regulated industries including healthcare, financial services, and legal, where transcription of sensitive conversations requires formal data protection guarantees rather than general privacy policy commitments.