Ask Cassie by Coupa

The conversational interface makes Coupa's procurement intelligence and supplier data accessible to employees across the organization who need procurement support but aren't procurement specialists.

The AI assistant understands procurement context and intent, distinguishing between different types of procurement inquiriessupplier discovery, policy questions, catalog search, contract information, and spend analysisand routing each query to the appropriate data sources within the Coupa platform.

Answers are grounded in the organization's specific procurement data including approved supplier lists, contracted pricing, policy documents, and catalog items rather than generic procurement information that may not reflect the organization's actual procurement landscape.

Ask Cassie by Coupa is designed for large enterprises that have standardized on Coupa for spend management and want to increase compliance with procurement policies and approved supplier usage by making compliance easier than workarounds.

When employees can instantly find approved suppliers, understand policy requirements, and locate catalog items through a conversational interface, they are more likely to follow procurement processes rather than routing around them to get what they need faster through non-compliant channels.