Gladly's new AI and automation platform, Sidekick, revolutionizes customer service by enabling personalized self-service. Sidekick works together with Gladly Hero, their people-centered platform for agent-assisted customer service. The platform was developed a
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Open Academy →Expert Video Review by SEOGANT · March 2026
Gladly's new AI and automation platform, Sidekick, revolutionizes customer service by enabling personalized self-service. Sidekick works together with Gladly Hero, their people-centered platform for agent-assisted customer service. The platform was developed after acquiring Thankful, an AI and ...
Alternatives: Pencil'd, Asyntai, Sideconvo, VoicePod, CloudTalk | AI Voice Agents, AgentDesk, BlitzSupport
Monthly billing.
Gladly's new AI and automation platform, Sidekick, revolutionizes customer service by enabling personalized self-service. Sidekick works together with Gladly Hero, their people-centered platform for agent-assisted customer service. The platform was developed after acquiring Thankful, an AI and ... Alternatives: Pencil'd, Asyntai, Sideconvo, VoicePod, CloudTalk | AI Voice Agents, AgentDesk, BlitzSupport
Distribution score of 50/100 reflects current channel strength and concentration risk. We recommend Gladly Sidekick for teams prioritizing repeatable distribution over one-off growth spikes.
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